Musings from the BPM Summit
It was delightful to spend time with clients over the past few days at the BPM Summit. The conversations ranged from how to increase collaboration to best practices for process improvement to how...
View ArticleBPM Summit Goes Social
During the BPM Summit in Orlando, the attendees engaged in person and in social media. We have been experimenting with using Twitter at Gartner events as Jeff Mann describes in his blog post...
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Context Enriched Business Processes Add a Social Dimension to Work
My colleague Jim Sinur commented in his blog, “Processes need to wrap themselves around people in way that seems unthinkable today. This will only happen when the processes are context enriched. The...
View ArticleOperational Resilience – Not!
A key tenet of Operational Resilience – the topic Elise Olding, Donna Fitzgerald and I have been writing about lately – is the ability to drive decision making to the edges of the organization where...
View ArticleSocial Business or Business Communication via Social Media?
There’s no doubt that social media is fast becoming a complementary component to other corporate communication methods. In November 2011, we published a prediction that warned against ignoring incoming...
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